Payment Policy

This Payment Policy explains how payments are processed on the Moodzoom website. The purpose of this policy is to provide customers with clear and transparent information regarding accepted payment methods, payment processing, and transaction-related responsibilities. Customers are encouraged to review this policy carefully before completing a purchase.

Accepted Payment Method

Moodzoom accepts payments exclusively through PayPal. PayPal is a third-party payment processing platform that allows customers to complete transactions securely using supported payment methods displayed during checkout. The availability of specific payment options may vary depending on the customer’s location and PayPal’s policies.

Moodzoom does not accept cash on delivery, bank transfers, checks, or any other payment methods outside of PayPal.

Payment Processing and Authorization

All payments made on the Moodzoom website are processed directly through PayPal’s secure payment system. When a customer places an order, the payment must be successfully authorized and confirmed by PayPal before the order is accepted for processing.

If a payment is declined, fails authorization, or is flagged for verification by PayPal, the order will not be processed. In such cases, customers may attempt the payment again using a supported payment method or contact their payment provider for further assistance.

Payment Security

Moodzoom does not store, process, or have direct access to customers’ full payment card details. All sensitive payment information is handled securely by PayPal in accordance with its security standards and compliance requirements.

Customers are responsible for ensuring that the payment information they provide during checkout is accurate and authorized for use. Moodzoom is not responsible for payment issues caused by incorrect or unauthorized payment details.

Pricing and Currency

All product prices displayed on the Moodzoom website are shown in the currency indicated at checkout. Any applicable taxes, fees, or additional charges are clearly displayed before the customer completes the payment.

Currency conversion, if applicable, is handled by PayPal or the customer’s payment provider. Moodzoom is not responsible for exchange rate differences or additional charges applied by banks or card issuers.

Payment Confirmation

Once a payment is successfully completed through PayPal, customers receive an order confirmation email at the email address provided during checkout. This confirmation serves as acknowledgment that payment has been received and the order has entered the processing stage.

Failed or Disputed Payments

In the event of a failed payment, the associated order will not be processed. If a payment dispute or chargeback is initiated through PayPal or the customer’s payment provider, the order may be placed on hold while the issue is reviewed.

Customers are encouraged to contact Moodzoom before initiating a dispute so that we can review the situation and provide assistance where possible.

Changes to This Payment Policy

Moodzoom reserves the right to update or modify this Payment Policy at any time. Any changes will be published on this page, and customers are encouraged to review it periodically to stay informed.

Business Details

Business Name: MoodZoom
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Email: support@moodzoom.shop
Business Address: 334 E 25th St, New York, NY 10010, United States